File Recovery Removal Guide. File Recovery is a computer infection from the. Rogue. Fake. HDD. ![]() . detect and remove malware. CNET. Malwarebytes Anti-Malware is a unique, powerful, and smart security program. MBAM finds viruses and Trojans that other well-known and reliable antivirus programs are not yet able to detect. Protect, Detect & Remove Malware From Your PC. Malwarebytes Anti-Malware Premium is fast and proactive about eliminating malware from your PC. The folks over at @Malwarebytes offer amazing support. Even for their Free Version!
This family of computer infections pretends to be a hard drive diagnostic and repair programs that scans your hard drives for errors and then allows you to fix them. In reality, though, this program is a computer virus that displays false information, hijacks your computer, and hides your files and Windows start menu in order to make you think that your hard drive is failing. This family of computer infections is spread through Trojans that display fake error messages on your computer. When you click on one of these messages it will then launch the File Recovery program in the hopes that you will purchase it. Once installed, File Recovery will be configured to start automatically when you. Windows. Once started, it will pretend to perform a Check routine that supposedly examines your hard drive for errors. When it has finished it will present you with a Repair screen that displays a summary of the issues you supposedly have with your computer and hard drives. If you attempt to repair any of these problems using File Recovery, though, it will first state that you need to purchase the program before it will allow you to do so. Some of the hard drive problems that it will display include: Hard drive boot sector reading error. System blocks were not found. Error 0x. 00. 00. NTFS_FILE_SYSTEMError 0x. INACCESSIBLE_BOOT_DEVICEError 0x. E - DATA_BUS_ERRORError 0x. PAGE_FAULT_IN_NONPAGED_AREAThe DRM attribute value is too small before disk scan As this program is a scam do not be scared into purchasing the program when you see these alerts. If you are infected with. File Recovery. it is important that you do not delete any files from your Temp folder or use any temp file cleaners. This is because when the infection is installed it will delete shortcuts found in various locations and store backups of them in the %Temp%\smtmp folder. It does this so that you when try to launch a program from your start menu, none of your shortcuts will appear and thus making you think that your computer has a serious problem. Therefore, you do not want to delete any of the files in your Temp folder as it will remove the backups that we will use later in the guide to restore your Windows Start Menu. For a list of folders that shortcuts are deleted and the corresponding directories where they are stored, please see this topic: Unhide. A introduction as to what this program does. To further make it seem like your computer is not operating correctly, File Recovery will also hide almost all of the files on your computer. This. is done to make it seem like there is corruption on your hard drive that is. It does this by adding the +H, or hidden. It. will then change your Windows settings so that you cannot view hidden and system. Once the rogue's processes are terminated you can change a setting in Windows so that you can view hidden files and thus be able to see your files and folders again. Instructions on how to enable the viewing of hidden files can be found in the following tutorial: How to see hidden files in Windows. File Recovery also attempts to make it so you cannot run any programs on your computer. If you attempt to launch a program it will terminate it and state that the program. It does this to protect itself from anti- virus programs. The messages that you will see when you. Windows detected a hard drive problem. A hard drive error occurred while starting the application. Or. Windows cannot find notepad. Make sure you typed the. To search for a file, click the Start. Search. These are just further alerts trying to make you think your computer has a. It should be noted that if you attempt to run a. Without a doubt, this infection was created for the sole purpose of scaring you into thinking your hard drive is failing and that your data is lost so that you will then purchase the program. In reality, though, your hard drives are fine and your data has just been hidden. Therefore, do not purchase File Recovery for any reason, and if you already. To restore your files and remove this infection and related malware, please follow the steps in the. File Recovery Removal Options. Self Help Guide This guide is intended for advanced computer users only. Please ensure your data is backed up before proceeding. If you are uncomfortable making changes to your computer or following these stpes, do not worry! Instead you can get free one- on- one help by asking in the forums. Print out these instructions as we may need to close every window that is. Reboot your computer into Safe Mode with Networking. To. do this, turn your computer off and then back on and immediately when you. F8 key on your. keyboard. Eventually you will be brought to a menu similar to the one below: Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble. How. to start Windows in Safe Mode Windows will now boot into safe mode with networking and prompt you to login. Please login as the same user you were previously logged in with. Windows mode. Then proceed with the rest of the steps. It is possible that the infection you are trying to remove will not allow. If this is the case, then. You can transfer the files. CD/DVD, external drive, or USB flash drive. Before we can do anything we must first end the processes that belong to. File Recovery. so that it does not interfere with the cleaning procedure. To do this, please. RKill to your desktop from the following link. RKill. Download Link - (Download page will open in a new tab or browser window.)When at the download page, click on the Download Now button. Explore. exe download link. When you are prompted. Once it is downloaded, double- click on the i. Explore. exe. icon in order to automatically attempt to stop any processes associated with. File Recovery. and other Rogue programs. If you cannot find the i. Explore. exe icon that you. Windows: For Windows 7 and Windows Vista, click on the Start button. Enter key on your keyboard. If you Windows. prompts you to allow it to run, please allow it to do so. For Windows XP, click on the Start button and then click. Run menu option. In the Open: field. OK. button. If you Windows prompts you to allow it to run, please allow it to. Please be patient while the program looks for various malware programs and. When it has finished, the black window will automatically close. If you get a message that RKill is. This message is just a fake warning given. File Recovery. when it terminates programs that may potentially remove it. If you run into. these infections warnings that close RKill, a trick is to leave the warning. RKill again. By not closing the warning, this typically. File Recovery. . So, please try running RKill until the malware is no longer running. You. will then be able to proceed with the rest of the guide. If you continue. having problems running RKill, you can download the other renamed versions. RKill from the rkill. All of the files are renamed copies of RKill, which you. Please note that the download page will open in a new browser. Do not reboot your computer after running RKill as the malware programs will. As this infection is known to be bundled with the TDSS rootkit infection, you should. Please follow. the steps in the following guide: How. Google Redirects or the TDSS, TDL3, or Alureon rootkit using TDSSKiller. If after running TDSSKiller, you are still unable to update Malwarebytes' Anti- malware or continue to have Google search result redirects, then you should post a virus removal request using the steps. Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help Topic. At this point you should download Malwarebytes Anti- Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following. Malwarebytes Anti- Malware Download Link (Download page will open in a new window)Once downloaded, close all programs and Windows on your computer, including. Double- click on the icon on your desktop named mbam- setup- bc. This will start the installation of MBAM onto your computer. When the installation begins, keep following the prompts in order to continue. Do not make any changes to default settings. Launch. Malwarebytes Anti- Malware checked. Then click on the Finish button. If Malware. Bytes prompts you to reboot, please do not do so. MBAM will now start and you will be at the main screen as shown below. Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan. MBAM will now start scanning your computer for malware. This process can. When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different. MBAM. You should now click on the Remove Selected button to remove. MBAM will now delete all of the files and registry. When removing the files, MBAM. If it displays a message. Once your computer. You can now exit the MBAM program. This infection family will also hide all the files on your computer from. To make your files visible again, please download the following. Unhide. exe. Once the program has been downloaded, double- click on the Unhide. This program will remove the. H, or hidden, attribute from all the files on your hard drives. If there. are any files that were purposely hidden by you, you will need to hide them. As this infection changes your desktop background to a solid black color, we now want to change it back to the default Windows theme or to modify it to your preferences. If you are using Windows XP, please click on the Start button and then select Control Panel. When the Control Panel opens, please click on the Display icon. From this screen you can now change your Theme and desktop background so that it no longer shows the black background. If you are using Windows Vista or Windows 7, please click.
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